Privacy Policy

Last updated: June 1, 2026

Sky Auto Body & Collision Repair ("Sky Auto Body," "we," "us," or "our") operates the website www.skyautobody.co and provides auto body and collision repair services in Medford, Oregon. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us, including when you submit a form, request an estimate, or contact us:

• Contact details such as your name, phone number, and email address.
• Vehicle and repair details, including the information you share about your vehicle, the damage, and any insurance claim.
• Messages and any other information you choose to include in a form or communication.

We also automatically collect limited technical information (such as your browser type, device, and pages visited) through analytics tools to understand how our site is used.

How We Use Your Information

• Respond to estimate requests, questions, and other inquiries.
• Schedule, perform, and follow up on repair work.
• Communicate with you about your vehicle, estimate, repair status, and billing.
• Work with your insurance carrier on claims, supplements, and billing when you ask us to.
• Improve our website and services.
• Comply with legal obligations.

SMS / Text Messaging

If you provide your phone number and opt in, we may send you text messages related to your estimate, appointment, and repair, such as status updates, scheduling, and billing notifications.

• Message frequency varies based on your interaction with us.
• Message and data rates may apply.
• Reply STOP at any time to opt out of text messages. Reply HELP for help, or call us at 541-500-3811.
• Consent to receive text messages is not a condition of any purchase.
• Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We do not sell your personal information. We share information only as needed to provide our services:

• With your insurance carrier when you ask us to handle a claim on your behalf.
• With service providers who help us operate our business (for example, website hosting, our customer management system, and analytics), bound to protect your information.
• When required by law, or to protect the rights, property, or safety of our customers or business.

Cookies & Analytics

Our website may use cookies and similar technologies to remember your preferences and measure site performance. You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site function.

Data Security

We take reasonable measures to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your Choices

You may opt out of text messages by replying STOP. To request access to, correction of, or deletion of the personal information we hold about you, contact us using the details below and we will respond as required by applicable law.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, with the "Last updated" date revised accordingly.

Contact Us

Questions about this Privacy Policy? Reach out:

Sky Auto Body & Collision Repair

1385 Sage Rd, Medford, OR 97501

Phone: 541-500-3811